Hotel Ideon

We had the pleasure of staying at this incredible hotel for six days, and it quickly became one of the best places we've ever stayed. Although we had a slight misunderstanding with our room at the beginning, it was resolved immediately by the exceptionally friendly staff. Their promptness and willingness to help made all the difference. The restaurant service here is on another level. They truly treated us like royalty, and we were especially impressed by Kula and the restaurant manager—these two are absolute stars of the hotel! Their warm hospitality and attention to detail made every meal an experience to remember. Speaking of meals, the breakfast was fantastic, so much so that we decided to have dinners there as well. Each evening offered something new, with a delightful mix of Greek and continental dishes that kept things interesting and delicious. The pool was another highlight—a true gem. It was spacious enough for swimming and lounging, making it the perfect spot to unwind after a day of exploring. Honestly, this hotel should be rated 5 stars, not just 3. The only minor issue we encountered was with the fresh towels. We had to request them from the reception each evening, which was a bit inconvenient. But honestly, this was just a small hiccup in an otherwise flawless stay. Overall, we were thoroughly impressed and would highly recommend this hotel to anyone looking for a top-notch experience.

My room was very nice. However in the bathroom there was a high step upto the wash basin and toilet. That could have been dangerous at night going to the toilet as water came out from the shower near the step when I was having a shower. Also if the person staying in the room had mobility problems they could find that step very difficult. But the room was very nice with a balcony too. And all the fitting were new. The door to the bathroom didn't shut though but I was on my own so it didn't matter. The location is perfect for the hotel and the staff were really helpful. Breakfast was excellent.

We stayed here for a week at the end of April. The hotel has been renovated tastefully - the lobby, restaurant, bar and the rooms look good. We had a sea facing room on the 3rd floor - the room was quite spacious and everything worked well. Especially liked the new digital controls (instead of switches) to control the light/airco etc. The beds were very comfortable as well. The staff are super helpful and friendly, always going the extra mile to help. The location is the USP of this hotel - it's right on the edge of the old town, so you get the convenience of being near the old town without the associated hustle and bustle. There's a huge parking lot right opposite, the hotel rents a few parking spots there. Overall, super convenient, considering how difficult it can be to get secure parking near the old town. Rethymno itself is beautiful town - we found it to have the right mix of old world charm and amneties. Plenty of good places to eat, and the beach is quite good - something that Heraklion or Chania misses out on. There're a couple water sports places as well (Ikarus is one), they do parasailing and other water sports for a reasonable fee.

We booked the hotel at the last minute and they were able to accommodate our request for twin. The hotel is in an excellent location right on the water in the old town. The rooms are modern well equipped and clean. There is a pool on site and the breakfast was excellent.

Location was excellent & very convenient for restaurants, the fortress, shopping, walk to the lighthouse. View from the room was awesome. Had a private balcony. Paid car park was very convenient. Good housekeeping. Breakfast was good too, nice places to sit in common areas. Baggage facility.